Accelerate Observability Platform Rollouts with Proven Experts
We fast-track observability platform implementation enabling teams end-to-end visibility and actionable insights to rapidly detect and remediate issues before customers are impacted.
HOW WE CAN HELP YOUR COMPANY
Accelerate the Adoption of New Technologies
Decrease Time it Takes to Modernize Systems and Apps
Increase ROI on Technology Investments
Outages and Errors Got You Guessing?
When an application fails, getting it back up fast matters most.
But lack of visibility into root causes often sparks finger-pointing instead of fixes.
That's why companies turn to Shadow-Soft. We help customers adopt modern observability to instantly identify failures and remediate rapidly.
With 10 years of experience, certifications and 20+ successful deployments, we equip clients with full-stack observability to cut outage remediation from hours to minutes.
Observability Platform Services
We help companies successfully implement and adopt observability and monitoring platforms.
Observability and Monitoring Assessment
We thoroughly assess your current observability and monitoring pipelines, tools, and practices to identify gaps and areas for improvement.
Platform Adoption Services
Our experts guide your teams on effectively adopting new observability platforms through architecture and deployment, custom integrations, configuration, and ongoing support.
Dashboards and Reporting
We design visually appealing dashboards and reports that contextualize your data, providing actionable insights across your teams.
AI Observability
Leveraging AI algorithms, we build smarter monitoring pipelines to analyze system metrics, logs, and traces - detecting anomalies faster.
Log Management and Analytics
We aggregate data from all your systems and infrastructure into one platform, analyze it, and build custom visualizations and alerts to deliver operational insights.
Integrations with ITSM
We integrate your observability platforms with IT service desks and management systems for streamlined issue tracking and resolution workflows.
What Our Clients and Partners Say About Us
“Shadow-Soft's work helped us increase team productivity by reducing the amount of time we spend on configuration during critical product launches from 6 hours to 30 minutes.”
“Shadow-Soft's expertise in integrating Dynatrace and Red Hat OpenShift has supported customers in improving their application performance and accelerating their modernization initiatives.”
Our 5-Step Process
Assessment
Get a thorough assessment of existing infrastructure, applications, processes, and business needs. We’ll provide a list of recommendations and a roadmap based on your objectives, priorities, and constraints.
Architecture and Deployment
Get designs and solutions from seasoned architects for a modern platform that is based on your objectives, priorities, and constraints. Using our 15 years of experience, we’ll then fast-track the deployment of your platform, cutting rollout time down drastically.
Adoption
Get engineers embedded into your team to support the successful implementation of the new platform. We’ll guide your organization through the implementation steps to ensure successful adoption so that you can quickly recognize a return on your technology investment.
Development
Get fast access to developers to accelerate the rewriting or building of new applications and automation code. We’ll provide US and nearshore developers quickly so you can staff up and down based on your needs.
Ongoing Support
Get support for your infrastructure and platforms, including monitoring and alerting, ongoing maintenance and patching, and security and compliance governance.
Connect With Our Experts
1. Schedule Discovery Call
Start a conversation to delve into your company's initiatives.
2. Get a Roadmap
A roadmap showing you what you need to do to get started.
3. Fast-track Your Project
We'll start quickly with most clients seeing some results within 90 days.
Work With Us
Our Services Include:
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Assessment
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Architecture Design
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Deployment and Integration
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Development
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Embedded Staff
Learn More Before Working With Us
Read our guide that details the 5-Step Roadmap for Upgrading Legacy Systems and Apps.