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Observability & Monitoring

Our specialized expertise in observability and monitoring helps mid-sized enterprises in regulated industries transform reactive IT operations into proactive, data-driven practices that enhance performance, reliability, and security.

Our certified specialists implement robust APM solutions that provide end-to-end visibility into application behavior, user experience, and business impact. Our expertise includes:

  • Distributed tracing architectures that illuminate complex microservice interactions
  • Real-time user monitoring frameworks correlating front-end and back-end performance
  • Business transaction tracking methodologies aligning technical metrics with outcomes
  • Application topology mapping providing dynamic visualization of service dependencies
  • Root cause analysis automation to reduce mean time to resolution
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Our infrastructure monitoring specialists design consolidated observability platforms that provide actionable insights across hybrid and multi-cloud environments. Our approach delivers:

  • Unified monitoring frameworks integrating on-premises and cloud resources
  • Customized dashboards and visualizations tailored to specific operational roles
  • Proactive alerting strategies balancing comprehensive coverage with alert fatigue reduction
  • Capacity planning models leveraging historical trends for accurate forecasting
  • Performance anomaly detection using advanced analytics and machine learning
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Our logging experts design comprehensive strategies that transform vast volumes of log data into actionable intelligence, enhancing troubleshooting effectiveness, security operations, and compliance capabilities. We specialize in:

  • Enterprise-scale logging architectures handling terabytes of daily log volume efficiently
  • Advanced analytics pipelines extracting business and operational insights from unstructured data
  • Log intelligence frameworks applying machine learning for pattern recognition and outlier detection
  • Regulatory-compliant retention and encryption meeting industry-specific requirements
  • Log-based security analytics providing early detection of potential security incidents
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Technical Leadership

Our leadership team will partner with you to make your vision a reality, providing strategic advice every step of your journey.

Technical Excellence

We maintain deep technical expertise through our team of certified professionals, including Dynatrace professionals, Icinga and Grafana specialists, Kubernetes Administrators, and cloud-platform certified architects who continuously upgrade their skills.

End-to-End Delivery Model

From assessment to implementation to team enablement, we provide comprehensive services that ensure successful outcomes at every stage.

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500x Dynatrace
500x Grafana
500x icinga

"Shadow-Soft's expertise in integrating Dynatrace and Red Hat OpenShift has supported customers in improving their application performance and accelerating their modernization initiatives."

Tim Stensby Business Photo
Tim Stensby
Sr. Strategic Alliance Manager at Dynatrace

Conquering Application Performance Monitoring with Dynatrace

Master application performance monitoring with Dynatrace, featuring OneAgent, PurePath, and Smartscape for comprehensive observability across on-prem and cloud environments.

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Achieving Intelligent Observability with Dynatrace and Red Hat OpenShift: Shadow-Soft's 4-Week Pilot

Shadow-Soft announces a new 4-week pilot engagement that combines the power of Red Hat® OpenShift® with Dynatrace's advanced observability and AI-driven monitoring capabilities.

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Large Manufacturer Predicts and Prevents System Downtime with Dynatrace

Large manufacturer enhances infrastructure visibility and prevents downtime using Dynatrace, implemented by Shadow-Soft, ensuring operational efficiency and improved customer experience.

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Successful Upgrade: Migration From Dynatrace Managed to SaaS for State Transportation Authority

Successful migration from Dynatrace Managed to SaaS reduces costs and risks, enhances observability, and boosts functionality for a state transportation authority.

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Unified Grafana-Based Dashboards Scale Black Friday Delivery for Global Fashion Brand

Unified Grafana dashboards streamlined Black Friday operations for a global fashion brand, enhancing real-time monitoring, decision-making, and customer satisfaction.

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We Work With These Flavors of Kubernetes

Amazon EKS

Red Hat OpenShift Service on AWS (ROSA)

Azure Kubernetes Service (AKS)

Azure Red Hat OpenShift (ARO)

Google Kubernetes Engine (GKE)

Red Hat OpenShift

Rancher

Canonical

Vanilla Kubernetes

Let's Talk

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Learn More Before Working With Us

Read our guide that details the 5-Step Roadmap for Upgrading Legacy Systems and Apps.