Dynatrace Services
We help enterprises confidently adopt Dynatrace, offering end-to-end services from readiness assessments to production-ready deployments and team enablement.
- Dynatrace Readiness Assessment
- Dynatrace Platform Deployment
- Dynatrace Platform Enablement
- Observability Assessment
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Dynatrace Readiness Assessment
Evaluates your environment's readiness for Dynatrace observability implementation by analyzing monitoring requirements, application landscape, and operational needs. This assessment delivers a comprehensive strategy for achieving full-stack observability aligned with business objectives.
Technical Outcomes
- Validated OneAgent coverage plan
- Defined integration requirements
- Automated operations blueprint
- Resource utilization baselines
- Comprehensive observability strategy
Deliverables
- Dynatrace Readiness Report
- Implementation Strategy Document
- Architecture Design Document
- Integration Requirements Matrix
- Rollout Planning Guide
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Dynatrace Platform Deployment
Implements enterprise-grade Dynatrace observability platform utilizing proven patterns. This service delivers a fully configured Dynatrace environment with comprehensive monitoring capabilities, automated operations, and integrated workflows for full-stack observability.
Technical Outcomes
- OneAgent deployment achieving comprehensive environment coverage
- Auto-discovery configured across target service landscape
- Alert noise reduced to optimized baseline
- Integration points fully validated across the platform
- Platform operations extensively automated
Deliverables
- As-built platform documentation
- Configuration repository
- Integration validation report
- Automation scripts package
- Operational runbooks
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Dynatrace Platform Enablement
Delivers comprehensive knowledge transfer and operational enablement for your Dynatrace platform team. This service ensures your team develops the expertise needed for effective observability operations, optimization, and innovation.
Technical Outcomes
- Team demonstrating independent platform operational capabilities
- Advanced dashboard creation and customization mastered
- Alert configuration and tuning processes optimized
- Integration management practices fully established
- Support process efficiency meeting target benchmarks
Deliverables
- Platform operations manual
- Configuration guides
- Training completion records
- Knowledge validation results
- Support transition document
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Observability Assessment
Evaluates your organization's readiness for implementing comprehensive observability capabilities across your technology landscape. Based on extensive enterprise observability implementations, this assessment delivers a strategic roadmap for achieving full-stack observability aligned with operational and business objectives.
Technical Outcomes
- Observability maturity score baseline established
- Tool consolidation opportunities identified
- Coverage gaps quantified and mapped
- Data volume and retention requirements defined
- Cost optimization potential identified
Deliverables
- Observability Assessment Report
- Tool Selection Matrix
- Architecture Recommendation Document
- Implementation Strategy Guide
- Modernization Roadmap
Your Platform Modernization Partner
- Expert Team
- Enterprise Experience
- End-to-End Solutions
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Expert Team
- Certified Dynatrace Professionals
- Observability Solution Architects
- Performance Engineering Specialists
- Automation Experts
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Enterprise Experience
- Proven success with enterprise Dynatrace implementations
- Experience across diverse industry sectors
- Deep observability expertise
- Track record of successful platform deployments
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End-to-End Solutions
Comprehensive approach covering your full modernization journey:
- Platform readiness assessment
- Enterprise-grade deployment
- Team enablement
Client Stories
Large Manufacturer Predicts and Prevents System Downtime with Dynatrace
Large manufacturer enhances infrastructure visibility and prevents downtime using Dynatrace, implemented by Shadow-Soft, ensuring operational efficiency and improved customer experience.
Successful Upgrade: Migration From Dynatrace Managed to SaaS for State Transportation Authority
Successful migration from Dynatrace Managed to SaaS reduces costs and risks, enhances observability, and boosts functionality for a state transportation authority.
News and Resources
Achieving Intelligent Observability with Dynatrace and Red Hat OpenShift: Shadow-Soft's 4-Week Pilot
Shadow-Soft announces a new 4-week pilot engagement that combines the power of Red Hat® OpenShift® with Dynatrace's advanced observability and AI-driven monitoring capabilities.
Conquering Application Performance Monitoring with Dynatrace
Master application performance monitoring with Dynatrace, featuring OneAgent, PurePath, and Smartscape for comprehensive observability across on-prem and cloud environments.
What Our Clients & Partners Say
"Shadow-Soft's expertise in integrating Dynatrace and Red Hat OpenShift has supported customers in improving their application performance and accelerating their modernization initiatives."
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Tim StensbySr. Strategic Alliance Manager at Dynatrace
FAQ
What is your implementation approach for Dynatrace?
Our structured 12-week implementation follows a proven methodology: Platform Foundation, Advanced Configuration, and Optimization & Validation. This ensures systematic deployment with proper monitoring, integration, and operational capabilities.
How do you handle team enablement and knowledge transfer?
Our enablement program combines hands-on training, practical exercises, and real-world scenarios. Teams work directly with our experts through platform operations, advanced operations, and validation phases to ensure practical expertise.
What are the key prerequisites for starting an implementation?
Key prerequisites include completed readiness assessment, infrastructure provisioned per specifications, network access requirements met, security policies approved, and application team engagement confirmed.
What kind of post-deployment support do you provide?
We offer ongoing support through our enablement services and can provide continued guidance for platform optimization and evolution of your observability capabilities.
How do you ensure comprehensive monitoring coverage?
We implement a systematic approach to agent deployment, configure auto-discovery rules, and validate monitoring coverage across your application landscape while ensuring proper integration with your existing tools and processes.
How do you measure success in Dynatrace implementations?
Success is measured through key indicators including team operational autonomy, monitoring coverage, alert effectiveness, dashboard utilization, and problem resolution capabilities.
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Read our guide that details the 5-Step Roadmap for Upgrading Legacy Systems and Apps.