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IT Operations Automation Program

Transform Your IT Operations Into a Resilient, Cost-Efficient Foundation

Introducing the IT Operations Automation Program

 

Shadow-Soft's IT Operations Automation Program eliminates up to 80% of manual tasks for mid-size enterprises through standardization, process optimization, and intelligent automation, transforming scattered, time-consuming operations into streamlined, predictable infrastructure that scales with your business.

Our proven methodology has helped over 50 companies achieve measurable results within 90 days while building toward deeper automation, typically without replacing existing systems or risking downtime.

 

"Shadow-Soft's inclusion in the Partner Practice Accelerator program is exciting. Their expertise in automation and application modernization will be invaluable to enterprises leveraging Red Hat technologies. This collaboration enables us to provide commercial customers with the solutions and support they need to successfully adopt Red Hat OpenShift and Red Hat Ansible Automation Platform."

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Richard Simeone
East Commercial Sales Leader at Red Hat

What you can expect

 

The IT Operations Automation Program delivers a clear, proven path to transform your infrastructure operations while minimizing risk and maximizing return on investment. By partnering with Shadow-Soft, you'll gain access to specialized expertise and tools specifically designed to make your automation journey seamless and successful.

Our approach addresses all aspects of the automation process, from initial assessment and quick wins to full implementation and optimization. We don't just help you automate—we help you build sustainable, scalable operations that drive business value.

"Legacy processes were holding us back. We needed to improve efficiency to scale our business without increasing headcount. Shadow-Soft, a recognized leader in IT Automation, helped us implement best practices and state-of-the-art solutions." 

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Brian Carothers
CIO at Proforma

🔔 Ready to Transform Your IT Operations? Book your IT Operations Automation Strategy Workshop Learn more →

deployment

Reduce in deployment time

config-error

Decrease configuration errors

incident

Faster incident resolution

Proven Automation Methodology:

  • Built on real-world automation experiences across 50+ implementations
  • Refined through successful projects in diverse IT environments
  • Adapted to your specific infrastructure and business needs

Red Hat & Technology Partnerships:

  • Certified engineers with direct access to vendor resources
  • Early access to product roadmaps and automation features
  • Premier partnerships with leading automation platforms like Red Hat and Dynatrace

End-to-End Approach:

  • Technical, operational, and cultural considerations
  • Focus on business continuity throughout implementation
  • Knowledge transfer and team enablement

Powered by Shadow-Soft's Automation Excellence Framework

Our proprietary Automation Excellence Framework provides a structured approach to assessing, planning, and executing your transition to fully automated infrastructure operations. This framework incorporates best practices from our successful automation implementations, allowing us to identify potential challenges before they impact your business and create a tailored roadmap for your organization's specific operational needs.

The framework addresses not just the technical aspects of automation, but also operational processes, team cultural transformation, and business continuity strategies to ensure successful adoption with measurable business impact.

 
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We assess your current environment and implement immediate automation wins

  • Infrastructure assessment and automation opportunity analysis
  • Quick wins implementation (3-5 high-impact automations)
  • Foundation platform setup (Ansible, Terraform basics)

We design and implement your comprehensive automation infrastructure

  • Infrastructure as Code (IaC) implementation
  • CI/CD pipeline development and integration
  • Configuration management automation
  • Monitoring and alerting automation

We implement advanced automation and self-healing capabilities

  • Container platform automation (Kubernetes/OpenShift)
  • Self-healing infrastructure implementation
  • Security automation and compliance
  • Performance optimization and cost management automation

What you get

 

Our IT Operations Automation Program is tailored to your organization's specific needs, but here are the core components every client receives:

  • Comprehensive assessment of current IT operations, manual processes, and automation opportunities
  • Detailed automation roadmap with timeline, resource requirements, and risk mitigation strategies
  • Infrastructure as Code implementation across all environments with standardized configurations
  • CI/CD pipeline development and integration for automated deployments
  • Monitoring, alerting, and self-healing system deployment for proactive issue resolution
  • Knowledge transfer and training for your IT operations team with best practices documentation
  • Performance metrics and reporting on deployment speed, error reduction, and cost savings
  • Ongoing optimization support during your automation transformation journey

 

Ready to Transform Your IT Operations?

Start with our complimentary Automation Strategy Workshop to understand your current state and develop a customized automation roadmap.