Our Mission

Guiding organizations to business agility through open solutions.

Who We Are

Shadow-Soft is a systems integrator with a rich open source history. Our team of strategists and engineers help organizations navigate their technology journey with confidence.

Hundreds of customers rely on Shadow-Soft to solve business problems with solutions that span culture, process, and technology.

Founded in 2008, Shadow-Soft has office locations in Atlanta and Nashville.

What Makes Us Different?

Enterprise Open Source and Integration Experience

Shadow-Soft was born out of the open source world. Our history and proven track record puts us in a great position to help organizations solve complex technology projects with confidence.

Outcome-Based Methodology

Customers see us as a trusted advisor that provides ongoing, proactive guidance around competitive trends and industry best practices. Our team is continuously researching, evaluating, and presenting new ideas to customers that shake up the status quo.

Shadow-Soft Academy

Academy trains and certifies recent graduates and transitioning IT professionals to solve the deficit of engineering talent in the marketplace. You will find our talented graduates working at Shadow-Soft and other top organizations.

Committed to Community

We embrace open collaboration, contribution and innovation. Our community events for IT practitioners offer a platform to learn and debate new ideas around culture, process, and technology. 

Shadow-Soft Partners

Our Strategists and Engineers

We hold over 80 certifications. Our engineers update their skill sets through rigorous certification courses and work experience.

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Shadow-Soft Leadership

James Chinn

CEO

James is passionate about helping organizations embrace open source technologies. After many years in hardware and IT finance, James co-founded Shadow-Soft in 2008 and manages the strategic direction of the company. James is an Atlanta native and spends his free time outdoors with his family.

Nick Marcarelli

VP, Operations

Nick is passionate about building great teams to tackle modern business challenges.  He oversees Shadow-Soft’s business operations and the people in the organization. He spent seven years managing technology finance portfolios for Canvas Systems before joining in 2010.  Nick enjoys spending time with his family and watching the New England Patriots dominate the NFL.

Ross Beard

VP, Marketing & Alliances

Ross is passionate about helping customers innovate with new technologies and processes. He is responsible for Shadow-Soft’s marketing and alliances, focused on developing and executing programs that drive awareness and interest in Shadow-Soft’s suite of technology solutions. Before Shadow-Soft, he spent six years working for fast-growing IT and software companies. Ross enjoys following his favorite sports teams and exploring Atlanta Metro’s wide range of town centers.

Tim Eck

Practice Manager

Tim is passionate about helping customers successfully implement new technologies. He is responsible for providing thought leadership to customers, managing Shadow-Soft’s service delivery, and supporting sales. Tim has 25+ years technology experience, with a specific focus on development and operations, data warehousing, data analytics, data integration, data engineering, enterprise architecture, and technical leadership. Prior to Shadow-Soft, Tim held leadership roles at Genuine Parts Company and Cotiviti. Tim enjoys hiking around Georgia and is currently training to hike a section of the Appalachian Trail.

Derrick Sutherland

Practice Manager

Derrick is passionate about helping customers find the solution that works for their unique needs. He enjoys working through customers to address their challenges with technology and process changes. Derrick is responsible for managing consulting engagements, providing technical guidance, assistance and solution architecture.

Derrick holds a masters degree in cyber security and dual bachelor degree in computer science and security. He has 12 years technology experience, specifically focused on software engineering, security, performance optimization, automation, cloud computing and information assurance. Derrick enjoys music and the arts. He spends his spare time singing and playing piano and guitar.

John Dingler

Practice Manager

John is passionate about helping customers solve business problems by leveraging process and technology. He is responsible for leading Shadow-Soft’s application development engagements, helping customers realize the business value that comes with modernizing applications and moving applications to a cloud-ready platform.

John has 25+ years of technology experience with a specific focus on solution architecture and development, systems integration, micro services, and cloud enablement, leveraging a variety of technologies. Prior to Shadow-Soft, John delivered enterprise solutions to a wide variety of sectors, including telecommunications, financial, manufacturing, distribution, non-profit, and federal and state government. John enjoys RVing, kayaking, playing guitar, and spending time with his wife and three boys.