Our Mission

Guiding organizations to business agility through open solutions.

Who We Are

Shadow-Soft is a systems integrator with a rich open source history. Our team of strategists and engineers help organizations navigate their technology journey with confidence.

Hundreds of customers rely on Shadow-Soft to solve business problems with solutions that span culture, process, and technology.

Founded in 2008, Shadow-Soft has office locations in Atlanta and Nashville.

What Makes Us Different?

Enterprise Open Source and Integration Experience

Shadow-Soft was born out of the open source world. Our history and proven track record puts us in a great position to help organizations solve complex technology projects with confidence.

Outcome-Based Methodology

Customers see us as a trusted advisor that provides ongoing, proactive guidance around competitive trends and industry best practices. Our team is continuously researching, evaluating, and presenting new ideas to customers that shake up the status quo.

Shadow-Soft Academy

Academy trains and certifies recent graduates and transitioning IT professionals to solve the deficit of engineering talent in the marketplace. You will find our talented graduates working at Shadow-Soft and other top organizations.

Committed to Community

We embrace open collaboration, contribution and innovation. Our community events for IT practitioners offer a platform to learn and debate new ideas around culture, process, and technology. 

Shadow-Soft Partners

Our Strategists and Engineers

We hold over 80 certifications. Our engineers update their skill sets through rigorous certification courses and work experience.

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Shadow-Soft Leadership

James Chinn


James is passionate about helping organizations embrace open source technologies. After many years in hardware and IT finance, James co-founded Shadow-Soft in 2008 and manages the strategic direction of the company. James is an Atlanta native and spends his free time outdoors with his family.

Nick Marcarelli

VP, Operations

Nick is passionate about building great teams to tackle modern business challenges.  He oversees Shadow-Soft’s business operations and the people in the organization. He spent seven years managing technology finance portfolios for Canvas Systems before joining in 2010.  Nick enjoys spending time with his family and watching the New England Patriots dominate the NFL.

Ross Beard

VP, Marketing & Alliances

Ross is passionate about helping customers innovate with new technologies and processes. He is responsible for Shadow-Soft’s marketing and alliances, focused on developing and executing programs that drive awareness and interest in Shadow-Soft’s suite of technology solutions. Before Shadow-Soft, he spent six years working for fast-growing IT and software companies. Ross enjoys following his favorite sports teams and exploring Atlanta Metro’s wide range of town centers.