About Shadow-Soft

Our Company

Shadow-Soft is a Kubernetes and Cloud Systems Integrator focused on helping growing organizations scale applications, innovate fast, and reduce costs. Our deep expertise, strong technology partnerships, and flexible engagement model help us deliver customized solutions that bring multiple technologies together to achieve a desired business outcome. In fact, over the past five years we’ve helped 50+ Fortune 500 enterprises and growing startups adopt, build, and integrate a Kubernetes platform with best-in-breed technologies and operational processes.

Our Mission

We’re on a mission to help growing organizations scale applications, accelerate time to market, and reduce costs by modernizing infrastructure and applications with containers, Kubernetes, and the cloud.

What Makes Us Different?

Enterprise Open Source and Integration Experience

Shadow-Soft was born out of the open source world. Our history and proven track record puts us in a great position to help organizations solve complex technology projects with confidence.

Outcome-Based Methodology

Customers see us as a trusted advisor that provides ongoing, proactive guidance around competitive trends and industry best practices. Our team is continuously researching, evaluating, and presenting new ideas to customers that shake up the status quo.

Shadow-Soft Academy

Academy trains and certifies recent graduates and transitioning IT professionals to solve the deficit of engineering talent in the marketplace. You will find our talented graduates working at Shadow-Soft and other top organizations.

Committed to Community

We embrace open collaboration, contribution and innovation. Our community events for IT practitioners offer a platform to learn and debate new ideas around culture, process, and technology. 

Our Strategists and Engineers

We hold over 80 certifications. Our engineers update their skill sets through rigorous certification courses and work experience.

Shadow-Soft Leadership

James Chinn


James is passionate about helping organizations embrace open source technologies. After many years in hardware and IT finance, James co-founded Shadow-Soft in 2008 and manages the strategic direction of the company. James is an Atlanta native and spends his free time outdoors with his family.

Nick Marcarelli

VP, Engineering & Business Operations

Nick is passionate about building great teams to tackle modern business challenges. He oversees the day to day engineering practice and business operations at Shadow-Soft.  Nick works closely with the Shadow-Soft team and customers to develop engineering solutions to solve IT business needs.  Previously he spent 7 years managing a technology rental and leasing portfolio for a subsidiary of TD Synnex.​  Nick is an avid sports fan and enjoys cooking meals for friends and family.​

Steve Stewart

Director of Sales

Steve is passionate about empowering businesses to solve their most challenging demands. He has been part of the team since 2012 and is responsible for Shadow-Soft’s sales organization and OEM partnerships. Steve currently resides in Nashville, TN and enjoys spending time with his family and playing drums in his free time.

Ross Beard

VP, Marketing & Alliances

Ross is passionate about helping customers innovate with new technologies and processes. He is responsible for Shadow-Soft’s marketing and alliances, focused on understanding customer needs and developing solutions that create customer value. Ross enjoys following his favorite sports teams and exploring Atlanta Metro’s wide range of town centers.

Derrick Sutherland

Senior Director Technical Services

Derrick is passionate about helping customers find the solution that works for their unique needs. He enjoys working through customers to address their challenges with technology and process changes. Derrick is responsible for managing consulting engagements, providing technical guidance, assistance and solution architecture.

Derrick holds a masters degree in cyber security and dual bachelor degree in computer science and security. He has 12 years technology experience, specifically focused on software engineering, security, performance optimization, automation, cloud computing and information assurance. Derrick enjoys music and the arts. He spends his spare time singing and playing piano and guitar.