We Make IT Work Where Others Fail
70% of enterprise IT modernization projects fail to meet their objectives, leaving companies with broken implementations, disrupted operations, and wasted investments. At Shadow-Soft, we've built our reputation on being the boutique technology solutions provider that delivers when others can't.
With 100+ successful implementations across mid-to-large enterprises, we achieve up to 30% operational savings and 20% faster deployments through deep technical expertise and agile execution.
Years of Excellence
Successful Implementations
Average Operational Savings
Faster Deployments
Our Story
Shadow-Soft was founded in 2008 on a principle that enterprise IT modernization doesn't have to mean vendor lock-in. We saw too many companies trapped by expensive, inflexible solutions that limited their ability to innovate and adapt to changing business needs.
Our founders believed that open source technologies, particularly Red Hat's enterprise solutions, offered a better path forward, one that gave enterprises the freedom to evolve their infrastructure without being held hostage by vendor licensing and artificial constraints.
Over 17+ years, we've evolved beyond our open source roots while maintaining that core principle of customer freedom and choice. Today, we help enterprises navigate the entire technology landscape, from urgent VMware migrations and AI infrastructure to end-to-end observability with partners like Dynatrace. What hasn't changed is our commitment to solutions that work and our refusal to lock clients into rigid, one-size-fits-all approaches.
Our boutique approach combines the deep technical expertise that large enterprises demand with the agility and responsiveness they need to stay competitive. We're not trying to be everything to everyone, we focus on what we do best and deliver exceptional results.
How We Can Serve You
✓ Public Cloud - AWS, Azure, GCP
✓ Kubernetes - Red Hat OpenShift, SUSE Rancher, EKS, AKS, GKE, Charmed Kubernetes
✓ Operating Systems - Red Hat, CentOS, SLES, Debian, Ubuntu, Windows Server
✓ Automation - Ansible, Terraform, Harness, GitLab, GitHub, Jenkins, ArgoCD, Fleet, CircleCI, TravisCI, Packer, Docker, Puppet
✓ Virtualization - OpenShift Virtualization, RHEV, Nutanix, Hyper-V, VMware
✓ Middleware - JBoss EAP, Keycloak, Wildfly, Tomcat, Websphere, ActiveMQ
✓ Software Defined Storage - Portworx, Ceph, Longhorn, AWS EFS, AWS S3, Azure Files
✓ Monitoring - Dynatrace, Prometheus, Grafana, Icinga, Sysdig
✓ Security Tools - Crowdstrike, Prisma Cloud, NeuVector, Nessus, Fortify, NGINX, HTTPD, F5, AWS WAF, Signal Science
✓ Programming Languages - Java, Python, C#, C++, Ruby, Go, Angular, Rust, React Native, .NET, NodeJS
✓ Databases - mySQL, Oracle, MariaDB, Redis, Elastic, InfluxDB
"Shadow-Soft's inclusion in the Partner Practice Accelerator program is exciting. Their expertise in automation and application modernization will be invaluable to enterprises leveraging Red Hat technologies. This collaboration enables us to provide commercial customers with the solutions and support they need to successfully adopt Red Hat OpenShift and Red Hat Ansible Automation Platform."
Meet The Leadership Team

James Chinn
Founder and CEO
James is a visionary who embraced open source technologies when he founded Shadow-Soft 16+ years ago. James leads the company and serves on Red Hat and Microsoft Advisory Boards.

Nick Marcarelli
VP, Engineering & Business Operations
Nick integrates our U.S. and Argentina engineers into customer teams to solve complex technology challenges. Nick also heads up our Logistics and Transportation vertical practice.

Steve Stewart
VP, Sales
Steve empowers customers to solve their most difficult challenges with open source Kubernetes solutions. Steve leads our sales team and heads up our Manufacturing and Retail practices

Derrick Sutherland
Director - Technical Service | Chief Architect
Derrick is a T-shaped technologist able to think broadly and deeply simultaneously. Derrick holds a master's degree in cyber security, develops applications in multiple languages, and is a Kubernetes expert.

Ross Beard
VP, Marketing & Partner Alliances
Ross manages our marketing and strategic partnerships. Collaborating with partners such as Red Hat and Dynatrace, he develops solutions that enable clients to confidently implement modern technologies.
Let's Talk
How can we help?
Meet The Leadership Team

James Chinn
Founder and CEO
James is a visionary who embraced open source technologies when he founded Shadow-Soft 15 years ago. James leads the company and serves on Red Hat and Microsoft Advisory Boards.

Nick Marcarelli
VP, Engineering & Business Operations
Nick integrates our U.S. and Argentina engineers into customer teams to solve complex technology challenges. Nick also heads up our Logistics and Transportation vertical practice.

Derrick Sutherland
Senior Director Technical Services
Derrick is a T-shaped technologist able to think broadly and deeply simultaneously. Derrick holds a master's degree in cyber security, develops applications in multiple languages, and is a Kubernetes expert.

Steve Stewart
VP, Sales
Steve empowers customers to solve their most difficult challenges with open source Kubernetes solutions. Steve leads our sales team and heads up our Manufacturing and Retail practices.

Ross Beard
VP, Marketing & Partner Alliances
Ross leads our marketing efforts across the manufacturing, logistics, retail, and finance verticals. Ross also manages our channel partner alliances and programs converting leads to sales.
You Can't Afford To Fail
You’re not alone. When it come to galvanizing IT teams, many leaders struggle. It's hard just to keep things running day to day. The good news? There’s a ton of upside if you just simplify and modernize one or two capabilities. That’s where the Shadow-Soft Frameworks help you.
When you apply these frameworks to your company’s legacy environment including architecture, applications, scalability, storage & backup, CI/CD, disaster recovery, monitoring, and security, you'll simplify your environment creating a multiplier effect on scalability, security, and savings.
Together, we will help you Make Optimal Possible©.