We Make IT Work Where Others Fail
70% of enterprise IT modernization projects fail to meet their objectives, leaving companies with broken implementations, disrupted operations, and wasted investments. At Shadow-Soft, we've built our reputation on being the boutique technology consulting and solutions provider that delivers when others can't.
With 100+ successful enterprise modernizations delivered, we accelerate deployments and reduce implementation risk through our deep technical expertise and agile execution.
Years of Excellence
Successful Enterprise Modernizations
Technical Certifications
Partner Advisory Boards (Red Hat and Dynatrace)
Our Story
Shadow-Soft was founded in 2008 on a principle that enterprise IT modernization doesn't have to mean vendor lock-in. We saw too many companies trapped by expensive, inflexible solutions that limited their ability to innovate and adapt to changing business needs.
Our founders believed that open source technologies, particularly Red Hat's enterprise solutions, offered a better path forward, one that gave enterprises the freedom to evolve their infrastructure without being held hostage by vendor licensing and artificial constraints.
Over 17+ years, we've evolved beyond our open source roots while maintaining that core principle of customer freedom and choice. Today, we help enterprises navigate the entire technology landscape, from urgent VMware migrations and AI infrastructure to end-to-end observability with partners like Dynatrace. What hasn't changed is our commitment to solutions that work and our refusal to lock clients into rigid, one-size-fits-all approaches.
Our boutique approach combines the deep technical expertise that large enterprises demand with the agility and responsiveness they need to stay competitive. We're not trying to be everything to everyone, we focus on what we do best and deliver exceptional results.
How We Can Serve You
✓ Public Cloud - AWS, Azure, GCP
✓ Kubernetes - Red Hat OpenShift, SUSE Rancher, EKS, AKS, GKE, Charmed Kubernetes
✓ Operating Systems - Red Hat, CentOS, SUSE, Debian, Ubuntu, Windows Server
✓ Automation - Ansible, Terraform, Harness, GitLab, GitHub, Jenkins, ArgoCD, Fleet, CircleCI, TravisCI, Packer, Docker, Puppet
✓ Virtualization - OpenShift Virtualization, RHEV, Nutanix, Hyper-V, VMware
✓ Middleware - JBoss EAP, Keycloak, Wildfly, Tomcat, Websphere, ActiveMQ
✓ Software Defined Storage - Portworx, Ceph, Longhorn, AWS EFS, AWS S3, Azure Files
✓ Monitoring - Dynatrace, Prometheus, Grafana, Icinga, Sysdig
✓ Security Tools - Crowdstrike, Prisma Cloud, NeuVector, Nessus, Fortify, NGINX, HTTPD, F5, AWS WAF, Signal Science
✓ Programming Languages - Java, Python, C#, C++, Ruby, Go, Angular, Rust, React Native, .NET, NodeJS
✓ Databases - mySQL, Oracle, MariaDB, Redis, Elastic, InfluxDB
"Shadow-Soft's inclusion in the Partner Practice Accelerator program is exciting. Their expertise in automation and application modernization will be invaluable to enterprises leveraging Red Hat technologies. This collaboration enables us to provide commercial customers with the solutions and support they need to successfully adopt Red Hat OpenShift and Red Hat Ansible Automation Platform."
Meet The Leadership Team
James Chinn
Founder and CEO
James is a visionary who embraced open source technologies when he founded Shadow-Soft 17+ years ago. James leads the company and serves on Red Hat and Dynatrace Advisory Boards.
Nick Marcarelli
VP, Engineering & Business Operations
Nick oversees Shadow-Soft's engineering and operations, managing our distributed teams across the U.S. and nearshore locations. He ensures technical excellence and operational efficiency across all client engagements, from implementation through ongoing support.
Steve Stewart
VP, Sales
Steve directs Shadow-Soft's sales team, guiding enterprises through their most critical technology decisions. His consultative approach helps clients find the right solutions for their unique challenges without the constraints of vendor lock-in.
Derrick Sutherland
Chief Architect
Derrick is a T-shaped technologist able to think broadly and deeply simultaneously. Derrick holds a master's degree in cyber security, develops applications in multiple languages, and is a Kubernetes expert.
Ross Beard
VP, Marketing & Partner Alliances
Ross manages our marketing and strategic partnerships. Collaborating with partners such as Red Hat and Dynatrace, he develops solutions that help clients to confidently implement and adopt modern technologies.
Let's Talk
How can we help?