Zimbra News: Maintenance Releases, End-of-Life Notice + Support News

Check out important product announcements from Zimbra including bug fixes and end-of-life notice for the Zimbra appliance. For folks using the Zimbra appliance, the Shadow-Soft consulting team is skilled at assessments and migrations to an on-premise architecture. We can also help with Zimbra installations, Zimlet creation, and integrations with 3rd party applications. For more info, contact us.

 

Product Announcements

 

Zimbra Collaboration 8.0.6 / 7.2.6 Maintenance Releases

A critical security vulnerability is addressed in the 8.0.6 and 7.2.6 maintenance releases for Zimbra Collaboration (formerly Zimbra Collaboration Server). We strongly advise all customers to update as soon as possible. Customers may download it at Zimbra.com.

This issue is being tracked in our Bugzilla system as the following:

 

Bug # 84547
Summary: Critical Security Vulnerability
Affected Version: 7.2.5 and 8.0.5 and all previous releases

 

To protect our customers, the bug is marked as private in our system and technical details are not publicly available. Patch releases will also be provided for the following maintenance releases: 7.2.2, 7.2.3, 7.2.4, 7.2.5, 8.0.3, 8.0.4, 8.0.5.

 

These patches will be available in mid-January, so we strongly advise customers  to update to 8.0.6 and 7.2.6 maintenance releases before then. At that time, more information about the nature of the vulnerability will be made available.

 

Please note that this is a separate issue from the issue that was reported on December 6, 2013 on exploit-db. This issue affected releases 8.0.2 and 7.2.2 and prior. It was resolved in February 2013 in 8.0.2 patch 1 and 7.2.2 patch 1 and all subsequent releases.

 

Zimbra Collaboration Appliance End-of-Life

With the release of Zimbra Collaboration 8.0.6, we announced the end-of-life of our Zimbra Collaboration Appliance. With this release, we are not providing further updates to the Zimbra Appliance, and Appliance users are encouraged to follow our recommended upgrade path to Zimbra Collaboration (formerly Zimbra Collaboration Server) at their earliest convenience. Learn more about this announcement here.

 

On-Demand Collaboration Webinar

In case you missed the webinar on email collaboration in the private cloud at the beginning of the month, it is now available on demand. Zimbra’s VP of Product, Jon Dybik, discusses how Zimbra Collaboration (formerly Zimbra Collaboration Server), an integrated email, calendaring, file sharing and collaboration solution, is changing how businesses operate and how employees interact. Plus, Jon highlights the latest architectural enhancements and features for Zimbra Collaboration, and provides a demo of upcoming email innovations for 2014 and beyond. View the webinar today.

 

Support Announcements

New Support Systems are Now Live
Zimbra’s new Telecom Interactive Voice Response (IVR) menu and Direct Inward Dialing (DID) numbers systems are now live. The main goal of these new support systems is to improve customer experience by getting Zimbra global customers, partners and any other caller to the right place on the first try, 24×7. With the new systems in place, the intent is to have live answers to calls around the clock (no voicemail) and resolve the need of each caller on the first call if possible.