Posts Tagged: Infrastructure

NewSci Optimizes AI-Powered Application for Performance with Cloud Platform Healthcheck

NewSci’s “Call Simulator™” platform provides AI-powered speech-to-speech call simulations to decrease the cost of training call center agents and increase their effectiveness and retention. From E911 to telemedicine, Call Simulator™ brings the realism necessary to properly train agents to perform their jobs at a high level on day-one of being on live-calls.

COVID, Cost Management, and Continuity: The Case for Renewals

Shadow Soft is deeply invested in helping customers maintain business continuity and stability regardless of external factors your organization might be facing.. More than ever, you have to reassess how you approach your people, internal processes, and supporting technology to weather the challenges and difficulties you are facing amidst COVID-19.