The Mechanical Sys Admin…Go forth & build something awesome

For the last year, Shadow-Soft professional services have been engaged with a customer familiar with UNIX but with little to no experience using or administering Linux in general. Using Puppet and a bit of effort and expertise, we have built the ability for system administration to be done by “normal humans” and enabled our customer to “not have to buy more employees”. ┬áThis recent talk given at the Puppet Camp DC details how to design Puppet based system automations appropriate to a novice user level and engineer the supporting automation for business success.!