Support Levels

For nearly a decade, Nagios has been an industry standard in Open Source monitoring.  However, Nagios was not designed for the cloud and hyper-scalable needs of today’s customers.

Designed to overcome these limitations with scalability and performance in mind, Icinga is a fully Open Source fork of Nagios.  Completely rewriting the core engine and web interface while preserving backwards-compatibility, Icinga successfully prepares Nagios users to quickly transition to a modernized & scalable, enterprise solution.  Icinga includes a new and intuitive declarative language, where users can effortlessly monitor the most complex systems. As an Enterprise Partner of Icinga, Shadow-Soft is the exclusive provider of Enterprise Support for US & Canadian based customers. We are happy to offer the following support options: