We offer consulting across three specialties: DevOps, App Infrastructure, Cloud
Our expert team specializes in migrating applications, modernizing and optimizing infrastructure, while enhancing manageability through orchestration and automation. Since 2008 our focus has always centered on customer success by providing industry leading Open Source solutions.
Shadow-Soft Technical Advisory Team (STAT)
STAT provides direct access to technical resources and engineers that work collaboratively with Customer’s information technology department.
STAT subscription provides direct access to technical resources and engineers that work collaboratively with our clients. We provide strategic planning for product deployments and also connect your relevant teams to Shadow-Soft’s network of OEM relationships. STAT provides the Customer with proactive guidance and advice from experts with in-depth knowledge of the Customer’s technical environment, industry best practices, and current and future technology products.
Our mentors are open source industry veterans with expertise in building systems, unit testing, application/database tuning, network architecture, high availability, and general internet technologies. This enables us to deliver customized guidance and mentoring relevant to your organization’s current environment and challenges. More importantly, our expert team is skilled at providing the real world knowledge transfer so your IT staff is able to administer, manage and tune these technologies critical to your IT infrastructure.
- Proactive, intimate planning and technical reviews
- Direct, personal relationship with our team of experienced resources
- Enhanced knowledge of Shadow-Soft’s technology roadmap
- Improve support from the OEMs
- Get expert advice from engineers who know your environment
- Better quality of service
- Shorter time to scope deployments
- Faster time to resolution with the OEMs
- Better technology ROI
Shadow-Soft Ongoing Services (S.O.S.)
S.O.S. provides turn-key, onsite or remote managed services delivered for DevOps, App Infrastructure, Cloud, and Mobile.
Shadow-Soft provides strategic clients with both onsite and remotely delivered managed services that revolve around the open source solutions we sell. Managed services provide a very interactive and collaborative relationship between Shadow-Soft and our customers, perfect for open source technologies where real-world expertise is scarce.
- Patch Management
- System Monitoring
- System Documentation
- Incident Management
- Phone / Email Help Desk
- Basic Performance Tuning
- Other custom services around break/fix
Call us now, 770-546-0077, or request a callback.
“We were trying to modernize our infrastructure and secure it. Shadow-Soft did a really good job of accomplishing that. They gave me the tools to keep going forward, and managed it without being obnoxious.”
– Tom Walck, Lead Systems Administrator at UGI Utilities, Inc