NewSci’s “Call Simulator™” platform provides AI-powered speech-to-speech call simulations to decrease the cost of training call center agents and increase their effectiveness and retention. From E911 to telemedicine, Call Simulator™ brings the realism necessary to properly train agents to perform their jobs at a high level on day-one of being on live-calls.
Posts Categorized: Customers
SongSplits is a free and secure online platform that allows music creators to proactively create and verify the song’s royalty split percentage between one another. SongSplits engaged Shadow-Soft to assist them with an app modernization project. The company wanted to modernize its application to improve scalability and optimize costs.
Shadow-Soft was selected to lead a project for one of the world’s largest, multi-billion dollar defense contractors who provides cutting edge hardware and software in the engineering, powerplant, and vehicle manufacturing space. The defense contractor was aggressively pursuing a large defense contract to build a secure application delivery and development system for submarines.
A retailer needed to move faster to deliver more value to its customers. Read on to learn how the retailer improved customer satisfaction by increasing deployment frequency.
Chef needed a partner with domain expertise and a history of success. Read on to learn why they chose to work with Shadow-Soft to create a compliance profile that allows customers to run compliance scans and quickly report on security posture. About…
UGI Utilities, Inc. had been using outdated software that was complicating it’s environment and contributing to security vulnerabilities. Shadow-Soft’s technical team helped UGI modernize its infrastructure with JBoss 7.0, and added an additional level of security to the company’s environment.
Freudenberg IT, FIT, was looking for a monitoring tool that met industry standards, had ongoing support, and could scale at a global level. Read on to learn why they chose Icinga and why they chose Shadow-Soft’s Icinga Support.