Senior Technical Consultant

Shadow-Soft helps growing companies scale applications, accelerate time to market, and avoid expensive licensing costs by modernizing infrastructure and applications with containers, Kubernetes, and the cloud.

Shadow-Soft seeks a Senior Consultant to join its technical consulting team.

As a Senior Consultant you will work with customers to design, implement, and troubleshoot technology initiatives in support of the organization’s goals.  You will act as a hands on trusted technical advisor, guiding customers through modernization efforts to gain efficiencies and scale related to IT infrastructure and application performance.  You will work closely with Shadow-Soft technical Practice Leaders to deliver value to customers and identify new opportunities to engage with customers.

Qualities we value at Shadow-Soft:

  • A willing communicator
  • Team player
  • Customer obsessed
  • Lifelong learner
  • Interested in the art of the possible
  • Problem solver

Core Responsibilities:

  • 90% utilization target per quarter working 1-2 customer engagements at a time
  • Assist sales team with uncovering new service opportunities
  • When available, presales engineering support including but not limited to presentations, scoping, proposals, and demos
  • Provide input for product/service offerings at the direction of management and product managers
  • Remain current on existing supported technologies and maintain pace with the market as new technologies emerge
  • Marketing support including technical guidance, contributing content, and participation in community and industry events as requested
  • Customer technical mentoring/advisement
  • Technical writing

Technical Skills:

  • Infrastructure Skills
    • Deep TCP/IP networking background preferred
      • Software-defined-networking background preferred
    • 3 years of VMware and/or RHEV Administrative experience
    • 4 years of RHEL/CentOS (6/7/8) administration experience
    • 2 years of automation background with Ansible, Ansible Tower and Terraform
    • 3 years of Kubernetes administrative (EKS, GKE, AKS, OpenShift or Rancher) experience
    • Preferred experience with implementing security controls based on NIST 800-53, PCI DCS, and similar
    • Background with prometheus, icinga (or nagios) and other monitoring solutions
  • Application Development
    • 4 years of experience in Java or C#
      • Experience with enterprise application servers
      • Experience with messaging brokers and an enterprise service bus preferred
    • 2 years of experience in NodeJS, React and/or Angular
    • 2 years of experience deploying applications to Kubernetes (EKS, GKE, AKS, OpenShift or Rancher)
    • 1 year of Tekton and Jenkins-X pipeline development experience
    • 3 years of CICD deployment experience on traditional Jenkins
    • Preferred experience with implementation of security controls based on OWASP Top 10
    • Deep understanding of microservice design and traditional SOA architecture
    • Background with Service mesh using Istio, OpenShift Service Mesh and/or Consul
    • Background with Dynatrace, AppDynamics, Instana and/or other APM monitoring solutions 


  • Bachelor’s degree in a technical field and/or combination relevant experience and training
  • Active Amazon Web Services CSA, Azure Solution Architect, Google Professional Cloud Architect or relevant experience in lieu of certification
  • 3+ years of consulting experience


  • Annual travel up to 50% (post pandemic)
  • Must be able to pass a background and drug screen at any time