In an effort to bring more value to customers, OneBridge Benefits embarked on an initiative to improve the way it delivered account statements and other daily correspondences to its customers. The company had been relying heavily on a 3rd-party print vendor which hindered their ability to be nimble and responsive to their client and resulted in increased cost to the overall model.
NewSci’s “Call Simulator™” platform provides AI-powered speech-to-speech call simulations to decrease the cost of training call center agents and increase their effectiveness and retention. From E911 to telemedicine, Call Simulator™ brings the realism necessary to properly train agents to perform their jobs at a high level on day-one of being on live-calls.
SongSplits is a free and secure online platform that allows music creators to proactively create and verify the song’s royalty split percentage between one another. SongSplits engaged Shadow-Soft to assist them with an app modernization project. The company wanted to modernize its application to improve scalability and optimize costs.