NewSci’s “Call Simulator™” platform provides AI-powered speech-to-speech call simulations to decrease the cost of training call center agents and increase their effectiveness and retention. From E911 to telemedicine, Call Simulator™ brings the realism necessary to properly train agents to perform their jobs at a high level on day-one of being on live-calls.
SongSplits is a free and secure online platform that allows music creators to proactively create and verify the song’s royalty split percentage between one another. SongSplits engaged Shadow-Soft to assist them with an app modernization project. The company wanted to modernize its application to improve scalability and optimize costs.
Shadow Soft is deeply invested in helping customers maintain business continuity and stability regardless of external factors your organization might be facing.. More than ever, you have to reassess how you approach your people, internal processes, and supporting technology to weather the challenges and difficulties you are facing amidst COVID-19.
Our Biotech client was experiencing degraded performance with their initial implementation OpenShift cluster on EC2. They needed real-time visibility into their OpenShift clusters and applications. Client engaged Shadow-Soft to review architecture, implement an integrated logging and alerting solution, and provide recommendations on how to improve performance with best practice configuration.